2024 vs 1984

After looking back at the unified election map from 1984 and griping about advertising again, I arrived this week on their intersection: Apple’s 1984 Super Bowl commercial introducing the Macintosh. It launched not only the home-computer revolution but also the Super Bowl advertising frenzy and phenomenon.

The commercial burned itself right into my brain and everyone else’s who saw it. It was something truly different during something completely routine, stark innovation cutting through the middle of tightly-held tradition. I wasn’t old enough to understand the Orwell references, including the concept of Big Brother, but I got the meaning immediately: The underdog was now armed with something more powerful than the establishment. Apple was going to help us win.

Apple has of course become the biggest company in the world in the past 40 years, but reclaiming the dominant metaphors of a given time is an act of magical resistance. Feigning immunity from advertising isn’t a solution, it provides a deeper diagnosis of the problem. Appropriating language, mining affordances, misusing technology and other cultural artifacts create the space for resistance not only to exist but to thrive. Aggressively defying the metaphors of control, the anarchist poet Hakim Bey termed the extreme version of these appropriations “poetic terrorism.” He wrote,

The audience reaction or aesthetic-shock produced by [poetic terrorism] ought to be at least as strong as the emotion of terror—powerful disgust, sexual arousal, superstitious awe, sudden intuitive breakthrough, dada-esque angst—no matter whether the [poetic terrorism] is aimed at one person or many, no matter whether it is “signed” or anonymous, if it does not change someone’s life (aside from the artist) it fails.

Echoing Bey, the artist Konrad Becker suggests that dominant metaphors are in place to maintain control, writing,

The development in electronic communication and digital media allows for a global telepresence of values and behavioral norms and provides increasing possibilities of controlling public opinion by accelerating the flow of persuasive communication. Information is increasingly indistinguishable from propaganda, defined as “the manipulation of symbols as a means of influencing attitudes.” Whoever controls the metaphors controls thought.

In a much broader sense, so-called “culture jamming,” is any attempt to reclaim the dominant metaphors from the media. Gareth Branwyn writes, “In our wired age, the media has become a great amplifier for acts of poetic terrorism and culture jamming. A well-crafted media hoax or report of a prank uploaded to the Internet can quickly gain a life of its own.” Culture jammers, using tactics as simple as modifying phrases on billboards and as extensive as impersonating leaders of industry on major media outlets, expose the ways in which corporate and political interests manipulate the masses via the media. In the spirit of the Situationists International, culture jammers employ any creative crime that can disrupt the dominant narrative of the spectacle and devalue its currency.

“If you want a picture of the future, imagine a boot stamping on a human face—forever.”
— George Orwell, 1984

“It’s clearly an allegory. Most commercials aren’t allegorical,” OG Macintosh engineer Andy Hertzfeld says of Apple’s “1984” commercial. “I’ve always looked at each commercial as a film, as a little filmlet,” says the director Ridley Scott. Fresh off of directing Blade Runner, which is based on a book he infamously claims never to have read, he adds, “From a filmic point of view, it was terrific, and I knew exactly how to do a kind of pastiche on what 1984 maybe was like in dramatic terms rather than factual terms.”

David Hoffman once summarized Orwell’s 1984, writing that “during times of universal deceit, telling the truth becomes a revolutionary act.” As the surveillance has expanded from mounted cameras to wireless taps (what Scott calls, “good dramatic bullshit”; cf. Orwell’s “Big Brother”), hackers have evolved from phone phreaking to secret leaking. It’s a ratcheting up of tactics and attacks on both sides. Andy Greenberg quotes Hunter S. Thompson, saying that the weird are turning pro. It’s a thought that evokes the last line of Bruce Sterling’s The Hacker Crackdown which, after deftly chronicling the early history of computer hacker activity, investigation, and incarceration, states ominously, “It is the End of the Amateurs.”

These quips could be applied to either side.

The Hacker Ethic—as popularized by Steven Levy’s Hackers (Anchor, 1984)—states that access to computers “and anything which might teach you something about the way the world works should be unlimited and total” (p. 40). Hackers seek to understand, not to undermine. And they tolerate no constraints. Tactical media, so-called to avoid the semiotic baggage of related labels, exploits the asymmetry of knowledge gained via hacking. In a passage that reads like recent events, purveyor of the term, Geert Lovink writes, “Tactical networks are all about an imaginary exchange of concepts outbidding and overlaying each other. Necessary illusions. What circulates are models and rumors, arguments and experiences of how to organize cultural and political activities, get projects financed, infrastructure up and running and create informal networks of trust which make living in Babylon bearable.”

If you want a picture of the future now, imagine a sledgehammer shattering a screen—forever.

Following Matt Blaze, Neal Stephenson states “it’s best in the long run, for all concerned, if vulnerabilities are exposed in public.” Informal groups of information insurgents like the crews behind Wikileaks and Anonymous keep open tabs on the powers that would be. Again, hackers are easy to defend when they’re on your side. Wires may be wormholes, as Stephenson says, but that can be dangerous when they flow both ways. Once you get locked out of all your accounts and the contents of your hard drive end up on the wrong screen, hackers aren’t your friends anymore, academic or otherwise.

Hackers of every kind behave as if they understand that “[p]ostmodernity is no longer a strategy or style, it is the natural condition of today’s network society,” as Lovink puts it. In a hyper-connected world, disconnection is power. The ability to become untraceable is the ability to become invisible. We need to unite and become hackers ourselves now more than ever against what Kevin DeLuca calls the acronyms of the apocalypse (e.g., WTO, NAFTA, GATT, etc.). The original Hacker Ethic isn’t enough. We need more of those nameless nerds, nodes in undulating networks of cyber disobedience. “Information moves, or we move to it,” writes Stephenson, like a hacker motto of “digital micro-politics.” Hackers need to appear, swarm, attack, and then disappear again into the dark fiber of the Deep Web.

Who was it that said Orwell was 40 years off? Lovink continues: “The world is crazy enough. There is not much reason to opt for the illusion.” It only takes a generation for the underdog to become the overlord. Sledgehammers and screens notwithstanding, we still need to watch the ones watching us.

 

Understanding Mediocre

A new year typically brings renewal and hope. I will admit to struggling to find it in these first couple of weeks of 2024. There are too many things we need to get out from under first. Satisficing, the resigning oneself to the first workable option as sufficient (the word itself a workable but unwieldy portmanteau of “satisfy” and “suffice”), is often considered a good thing, saving one from the needless pursuit of an elusive better or optimal solution. Too much of this good thing leads to the same old thing.

After writing about unintended outcomes and technology not solving problems a few weeks ago, I seem to have closed something else off. Now those unintended outcomes are all I see. Greatness is never achieved through satisficing. The road to mediocrity is paved with just good enough. Now more than ever, we need more than that.

There’s a story under there somewhere, I think.
When you watch a video clip on YouTube, it is typically preceded (and often interrupted) by some sort of advertising. They give you a countdown clock to when the ad is over or to when you can click “skip” and get on with your initial purpose. The very existence of this click-clock indicates that the people at YouTube know that you don’t want to see the ad(s) on their site! They’ve been cracking down on plug-ins to block such ads, and they along with other such “services” offer premium packages where you can eschew all ads for an additional monthly fee (Gee, thanks!).

I mentioned direct mail in the preamble to my previous list, writing that a successful direct-mail advertising campaign has a response rate of 2% and what a waste that is for all involved (98%!). How much mail do you recycle compared to actual mail and written correspondence? Mail seems like an antiquated example, until you go online.

It’s global, yet it’s local.
It’s the next thing in Social.
Hip-hop, rockin’, or microbloggin’ —
You get updates every time you log in.
So, come on in, we’re open,
And we’re hopin’ to rope in
All your Facebook friends and Twitter memories.
There’s a brand-new place for all of your frenemies.
You don’t really care about piracy or privacy.
You just want music and friends as far as the eye can see.
So, sign up, sign in, put in your information.
It’s the new online destination for a bored, boring nation.
Tell your friends, your sister, and your mom.
It’s time for justgoodenough.com

When you log into Instagram and check your notifications (or your other accounts or even your email), how many of them are from people you follow and how many are from spam accounts? Mine are fairly even. That is, I spend as much time on these platforms deleting junk as I do “interacting” with friends and colleagues. I’m sure you have similar experiences.

Where is the break boundary? Where is the point when enough of us have had enough to actually ditch these platforms? I abandon my accounts every other month. None of them are essential after all. YouTube and Instagram are toys at best, amusements for brains trained to seek such tiny nuggets of validation and entertainment, but these same inconvenient priorities spill over into things that do matter. All noise and very little signal. All soggy vegetables and very little pudding.

We’re starving, but… Everything is okay.

Everything is just okay. And it won’t get better until we all demand something else. It won’t get better until we stop satisficing and give each other more of what we want and less of what they want us to have.

Idea, Reality, Lesson: A Year-End List

Unintended outcomes are the furniture of our uncertain age. Decades of short-term thinking, election cycles, and bottom lines assessed quarterly have wound us into a loop we can’t unwind. In addition, our technologies have coopted our desires in ways we didn’t foresee. The internet promised us diversity and gave us division. Social media promised to bring us together, instead it fomented frustration and rage between friends and among family. We know the net result is bad, but we won’t abandon these poisonous platforms.

As straw-person an argument as it might be, direct mail is my favorite example. Successful direct-mail advertising has a return rate of 2%. That means that in a successful campaign, 98% of the effort is wasted. In any other field, if 98% of what you’re doing is ineffective, you would scrap it and start over.

I’ve been thinking about case studies of ineffective efforts and unintended outcomes, and I came up with five for your consideration — IRL: Idea, Reality, Lesson.

“Shadow Play,” Sharpie on paper, 2005.

Idea: AI as a tool for creativity.
Reality: Training large-language models (and the other software that currently pass as artificial intelligence) to be “creative” requires the unpaid labor of many writers and artists, potentially violating copyright laws, relegating the creative class to the service of the machines and the people who use them.
Lesson: Every leap in technology’s evolution has winners and losers.

Idea: Self-driving cars will solve our transportation problems.
Reality: Now you can be stuck in traffic without even having to drive.
Lesson: We don’t need more cars with fewer drivers. We need fewer cars with more people in them.

Idea: Put unused resources to use.
Reality: The underlying concept of companies like Uber and AirBnB—taking unused resources (e.g., vehicles, rooms, houses, etc.) and redistributing them to others in need—is brilliant and needed in our age of abundance and disparity. Instead of using what’s there, a boutique industry of rental car partnerships for ride-share drivers and homes bought specifically for use as AirBnB rentals sprung up around these app-enabled services. Those are fine, but they don’t solve the problem the original idea set out to leverage.
Lesson: You cannot disrupt capitalism. Ultimately, it eats everything.

Idea: Content is King.
Reality: When you can call yourself a “Digital Content Creator” just because you have a front-facing camera on your phone, then content is the lowest form. To stay with the analogy, Content is a peasant at best. Getting it out there is King. Getting and maintaining people’s attention is Queen.
Lesson: Distribution and Attention are the real monarchy.

Idea: Print is dead.
Reality: People have been claiming the death of print since the dawn of the web—over 30 years now—and it’s still patently untrue. Print is different, but it’s far from dead. Books abound! People who say this don’t read them anyway. Just because they want synopses and summaries instead of leisurely long reads doesn’t mean that everyone wants that.
Lesson: Never underestimate people’s appetite for excuses.

If more of what you’re doing is wasteful rather than effective, then you should rethink what you’re doing. Attitudes about technology are often incongruent with their realities, and the way we talk about its evolution matters. Moreover, while many recent innovations seem to be helping, there are adjacent problems they’re not solving. Don’t be dazzled by stopgap technologies that don’t actually solve real problems.